Tag Archives: communication

These are a few of my favorite things

I’ve been a delinquent blogger recently, and for that I apologize.  I’ve not taken my own advice… setting up blog series I never finish, being infrequent, etc.  But as Taylor said earlier this week, we’ve been “in the weeds”, and we can’t wait to unveil what we’ve been working on in the next few weeks! [...]

Reaching your audience across multiple mediums

We’re trying something new!  Over the next few weeks we’ll be doing some video blogging on various topics.  Please let us know what you think in the comments.

Stay ahead of the Pack

One of the biggest struggles of any service business is managing expectation.  Clients are coming to you for expertise, creativity, implementation, and execution.  They need as much to be groomed for the expected results as the unexpected ones. With that in mind, setting up a positive experience can be summed up in three steps:  Expectation, [...]